As a small business owner, you must remember that your employees are not your friends. Don’t get me wrong – of course you want to be friendly and create a relationship based on mutual respect and trust. But so many small business owners fall into the trap of treating employees like friends (or worse yet, [...]

You prospective customers and clients are unconsciously looking for any reason to say “no” to what you’re offering. Even though they may deeply need or want what you’ve got. Yesterday I was about to make a purchase when my browser suggested there was somewhat of a problem with the security of the shopping cart. Now, [...]

In delivering my small business consulting services, I find that my clients are always wanting to be more productive. Everyone feels like they don’t get enough done. In a recent interview in Inc. Magazine, Tim Ferris, author of the best selling book, The Four Hour Work Week, said that while the title of his book [...]

Times are still tough in the U.S.A., not to mention the rest of the world. But one thing is sure, we are holding fast to one of the truly American qualities I treasure the most – our sense of humor. Yes, it’s April Fool’s Day and I got suckered by Google – and had a [...]